tag:blogger.com,1999:blog-6268958.post112298817266420695..comments2023-10-18T03:33:59.624-04:00Comments on Parkin's Lot: Meaningful metrics beyond ROIGodfrey Parkinhttp://www.blogger.com/profile/06709971051738379823noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-6268958.post-1123082407783116262005-08-03T11:20:00.000-04:002005-08-03T11:20:00.000-04:00Interesting stuff, Godfrey. Two comments: One. I...Interesting stuff, Godfrey. Two comments: <BR/><BR/>One. I heard a guy from IBM last year suggest that when ROI gets into the discussion, that the project is doomed. Projects that management want will always be approved. Projects that management doesn't want will be rejected. <BR/><BR/>Two. The difficulty with ROI for these kinds of effort (training, learning, etc) is that we traditionally jackvinsonhttps://www.blogger.com/profile/04640729671070784516noreply@blogger.comtag:blogger.com,1999:blog-6268958.post-1123000176386168882005-08-02T12:29:00.000-04:002005-08-02T12:29:00.000-04:00Hi Matt,Thanks for your comments.With "learning ti...Hi Matt,<BR/><BR/>Thanks for your comments.<BR/><BR/>With "learning time as percentage of job tenure" I am trying to get at two things: how much training it takes to get someone to a 'real' promotable state; and how sustained our training involvement is as people become more senior. Most companies 'front-load' their training for new recruits or new appointees, and virtually ignore those who have Godfrey Parkinhttps://www.blogger.com/profile/06709971051738379823noreply@blogger.comtag:blogger.com,1999:blog-6268958.post-1122998809274271572005-08-02T12:06:00.000-04:002005-08-02T12:06:00.000-04:00Hi Godfrey,Super article - monetized ROI is just o...Hi Godfrey,<BR/><BR/>Super article - monetized ROI is just one dimension of something much larger.<BR/><BR/>Your list of differnt metrics is intriguing. Not sure what yo uare getting at with "learning time as percentage of job tenure>"<BR/><BR/>Also, for "usage rates of help systems" - do we want it high (our help is really popular, but unfortunately our system requires a lot a help because it's Anonymousnoreply@blogger.com